play exchange
play exchange
This app is available for your device
play exchange
This app is available for your device
Contact
+91 7939850279
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to log in, eliminating the need for a password or email verification. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP, you can try clicking on the "send OTP" option again. Alternatively, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, you can update your account by sending your KYC details to the customer support team through email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, bonus money cannot be withdrawn. Only money earned from gaming activities can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully filled out and saved within the app. This includes linking your Aadhaar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, payments may occasionally experience delays, requiring users to wait up to 24 hours. This variation in payment processing times can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. The bonus itself is not withdrawable, only the winnings from games played with it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait 24 hours for the funds to be added to your wallet account. If the problem persists, contact their care centre for assistance.
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